Tom Wright and Polly Trottenberg speak about the upsurge of ride-hailing apps, and the consequences of these new services for city life.

“It’s hit a point where people are choosing to travel by ride-hailing because the subways have become intolerable,” – Tom Wright, RPA President

“There’s no question they have provided a convenient new service and a lot of people are making use of them. But I think there’s also no question that if they continue to grow in popularity and add a lot of new car trips to the streets, we have to look at the externalities, which could include congestion, lower air quality, reduced safety or declining transit usage.” – Polly Trottenberg, DOT Commissioner

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The Downside of Ride-Hailing: More New York City Gridlock, NY Times

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The Wordsmith, Wikimedia Commons