The Consequences of Convenience
Tom Wright and Polly Trottenberg speak about the upsurge of ride-hailing apps, and the consequences of these new services for city life.
“It’s hit a point where people are choosing to travel by ride-hailing because the subways have become intolerable,” – Tom Wright, RPA President
“There’s no question they have provided a convenient new service and a lot of people are making use of them. But I think there’s also no question that if they continue to grow in popularity and add a lot of new car trips to the streets, we have to look at the externalities, which could include congestion, lower air quality, reduced safety or declining transit usage.” – Polly Trottenberg, DOT Commissioner